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Deleted a folder but it still shows up on the left sidebar on the website

Deleted a folder but it still shows up on the left sidebar on the website

Victor C.9
New member | Level 2

I deleted one folder went to delete permanent option why I still see them in the folder left section of Dropbox. 

dropbox.jpg

1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff

Thanks for bringing this to our attention, @Victor C.9.

 

That's strange indeed.

 

Can you clear your browser's cache, to see if that helps? 

 

I'd suggest trying from another browser as well, to see if it appears there as well.

 

Keep me posted.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Hannah
Dropbox Staff

Thanks for bringing this to our attention, @Victor C.9.

 

That's strange indeed.

 

Can you clear your browser's cache, to see if that helps? 

 

I'd suggest trying from another browser as well, to see if it appears there as well.

 

Keep me posted.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Victor C.9
New member | Level 2

Checked on the Iphone app and folders didn't show up and now clearing browser cache fix the problem.

Thanks

Hannah
Dropbox Staff

Happy to hear that, Victor!

 

If you need anything else, let us know.

 

Have a great day!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Victor C.9 New member | Level 2
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