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Can't view or delete my Dropbox Backup

Can't view or delete my Dropbox Backup

Myinate
New member | Level 2
Go to solution

I can't seem to delete my back up. I can't even see the files backed up. Any suggestions? Thanks.

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution

Hi @Myinate, thanks for messaging the Community.

 

Are you able to see the backup on the site, and click on it to see the files within it?

 

What happens when you attempt to follow these steps to delete the backup?

 

Any other info or screenshots would be helpful!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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View solution in original post

3 Replies 3

Jay
Dropbox Staff
Go to solution

Hi @Myinate, thanks for messaging the Community.

 

Are you able to see the backup on the site, and click on it to see the files within it?

 

What happens when you attempt to follow these steps to delete the backup?

 

Any other info or screenshots would be helpful!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Myinate
New member | Level 2
Go to solution

Hi @Jay, Thanks a lot, worked like a charm. 

Jay
Dropbox Staff
Go to solution

No worries, glad to have helped out!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Myinate New member | Level 2
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