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Can't delete file on the website

Can't delete file on the website

hoffmanter
New member | Level 2

I have a corrupted file in dropbox that i cannot delete.  When I access via the web, and tap the three dots, i only get two options (File Info and File Activity).  See screenshot.  How do I delete this file?

 

hoffmanter_1-1727372301667.png

 

1 Reply 1

Walter
Dropbox Staff

Hi there @hoffmanter - sorry to hear you're having issues with this.

 

Could you please clear your browser's cache or try another browser and let us know if you get the same results?


Also, is this file a shared one or are you the owner? 

 

If you have the desktop app installed on a computer of yours, do you see it inside your Dropbox folder?

 

Let us know of any updates and we'll take it from there. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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