Can no longer save current or new MS word or excel file on dropbox with android devices.

[Trush861]

I can no longer save current or new Ms word or excel files on dropbox, when I try and do so I get "Can't edit - This file is read-only. To edit it, first save a copy of the file". I get this even on brand new files never saved before, when I select Save a copy it comes up with the same meesage again. It works fine with my laptop just my phone and tablet are having the issue.

Tablet Galaxy Tab A8: Android version 13

Dropbox app version: 320.2.10

MS word version: 1.0.1 (16.0.16227.20132)

I have signed out and signed in, un-installed and re-installed, updated everything to latest versions, restarted everything.

[Vince A.2]

Using standalone MS word on a mobile device won't work because you need to install a paid subscription of office 365 mobile app in order to edit MS word documents on a mobile device.

[Hannah]

Hey @Vince A.2, does uninstalling and reinstalling both Dropbox and the MS Office apps help at all?

[Robert E.13]

I have had tbe same problem which extends to being unable to attach a dropbox file to my android Gmail - unless I "save to device" first. I've asked Dropbox and they've been of no help. I think the problem lies in Microsoft discriminating in favour of Drive, even though my Dropbox account is attached to 365 in settings. Still waiting for a solution to this very irritating problem. Robert

[JPoppa]

Same issue on Android 14 Galaxy Tab 8 using Excel App. Can't save to dropbox, stuck in Read Only loop.

Need to fix this, heavy Dropbox user.