You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Dropbox desktop app not syncing with my iPad Pro
Hello, My Dropbox app on iPad is not syncing with my Windows 11 desktop. For example, when I open a mind mapping software that I use (Xmind) and try to open a mind map that I saved in Dropbox desktop: beside the Dropbox icon, there is a circle formed by two arrows with an exclamation point inside of the circle. I cannot find any information in Dropbox support files on this specific icon. I am guessing it is indicating some sort of sync issue. I would appreciate your instruction and help for this Dropbox newbie. Thanks much! Dave
Backdoor/bootleg way to download & install Dropbox on latest Kindle Fire Max 11 tablet?
I have the Dropbox app on my previous tablet, the Fire HD 10. At one time Dropbox was in the Amazon app store (analogous to Google Play store). It's not there any more. The Kindle is an Android device, but Google Play apps can't reliably be installed. I assumed I'd be able to install Dropbox on the newest Fire tablet. Not so. I spent an hour on the phone this afternoon with an Amazon CSR who ultimately told me that if an app isn't in the Amazon app store, you can't install it. Even though the Dropbox app is in my Amazon app library, I still can't download/install it on the new tablet. But I wouldn't expect him to know of a secret way to do it, or if he did know, to tell me. I can log in to Dropbox.com on the Kindle's Silk browser, but when I try to open a "paper," I get a message to download the app. 🙄 Yeah, that's what I'd like to do. I do have a Dropbox Plus paid subscription. It would be great if I could somehow transfer the app from my older Kindle to the new one. Can anyone help?
My Word files are not getting saved to Dropbox on Android
Greetings to the Community, I am writing to bring to your attention an issue I have been experiencing with the Microsoft Word app on my Android tablet in conjunction with Dropbox. Previously, I was able to seamlessly save my Word documents to my Dropbox account by selecting "Save As" and choosing the Dropbox folder. However, for the past month, this process has ceased to function. Despite diligently following the same steps as before, my saved documents are no longer appearing in the Dropbox app, Dropbox Web, or my Dropbox desktop application on my laptop. Essentially, my work is not being uploaded to Dropbox. I kindly request your assistance in resolving this matter. Your expertise in this area would be greatly appreciated. Thank you for your attention to this issue. Sincerely, Joseph
I'm getting conflicted copies when using Pages on my iPad with Dropbox files.
Hi there. Whenever I use Pages on my iPad for word processing and the file it’s using is sourced from Dropbox I’m getting multiple conflicted copies generated. It feels like 1 every 5 minutes or whenever the program auto-saves so 30 minutes of writing will generate multiple conflicted copies in my Dropbox folder. Anyone have any solutions or workarounds to this? Thanks
Data Loss After PC Factory Reset
Hello - Recently, I reset my computer to factory settings due to a suspicion of hacking. As a result, I had to format my drives, including one that was linked to Dropbox. Before the reset, I checked and believed that the files on this drive had been backed up to Dropbox. However, upon looking today, it appears I have lost a significant amount of critical content; only one file remains in the folder. I am reaching out to see if there is any possibility for Dropbox to recover these files. I would greatly appreciate any assistance or guidance, as these files are of significant importance to me.