Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Hi
I am cleaning up my dropbox and was removing files no longer needed. A popup appeared and told me that I needed t ask the owner to delete. These files are from 2021 and I have no idea who at OPG sent these documents for a tender. How do I get rid of them? Can someone on your side break the connections?
Office
Thank you Mark! yes it backed up a usb without my asking it to. Deleted now so that should fix it.
If they are deleted you can just ignore them as they dont use quota. However, to permanently delete them the only way to do that is as it says, via the owner who uploaded initially.
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Not sure it doesn't count against quota as there is nothing left but these files and they are saying I have used up my quota.
Deleted files do not use your quota.
So, if you are out of space something else is using it.
Your quota consists of everything you see at www.dropbox.com/home and www.dropbox.com/backups
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Thank you Mark! yes it backed up a usb without my asking it to. Deleted now so that should fix it.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!