You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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treytyler's avatar
treytyler
Explorer | Level 3
3 months ago

All folders and files completely missing from my account.

I went to login three days ago to the app on my phone and was prompted to login. I logged in and discovered that every single folder and file that I have saved in my Dropbox account was missing. My Plus plan was also reset to the Basic plan. Can anyone help me with this? I've had a Plus plan for over 3 years and so I'm baffled by this. 

Delete
Dropbox Plus
Restore

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