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Hi Annafi, unfortunately Dropbox can't recover deleted accounts, but let me know if you need help with recovering any files within the 30-day window!
Hello,
While losing the account is not too severe, the documents are extremely important. Is there a way to recover them? I deleted the account today, and the other linked profiles still have access to the folders, but unfortunately, all the documents from the folders are gone.
Thank you.
Anna [removed per Community Guidelines]
Sorry for jumping in, Annafi. Since restoring the deleted documents would require access to the Dropbox account in question, I’m afraid there’s not much that can be done in this case.
If you deleted your Dropbox account, then it’s not possible to restore it or any of the files/folders that were located within it.
Feel free to check your computer(s) though, in case you had the Dropbox desktop app installed. If your files were synced there, then you may be able to access them from your local Dropbox folder.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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