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Forum Discussion
windows didn't work upload
Hello, can someone help me to understand why the app on the desktop didn't sincronise anymore the new added files?
If I log in in Dropbox online via Google chrome everything is updated, instead in windows app no...
I just used Dropbox Basic --> 712,14 MB di 5,75 GB
At today I have to delete the app and work online, but it's more complicated than the app.
Thank you
- Nancy
Dropbox Staff
Welcome aboard the forum, marina robi85!
Just to clarify, have you already removed the Dropbox app from your computer? If not yet, can you please check and let me know its current syncing status?
Also, I'd like you to visit www.dropbox.com and make sure that none of the files/folders that can't sync to the app have any of these characters in their filenames.
Let me know when you've got updates.
Hello, yes I have already delete the app and installed again, same problem.
About the Characters no one mentioned are in my name files..
- Nancy
Thanks for giving that a go!
If you check the bottom part of your screen, when your clock settings are showing, can you see a small Dropbox icon? If yes, I’d like you to hover over it and let me know what’s its syncing status and app version.
Also, if you open your local Dropbox folder and add a small file there, do you see it on www.dropbox.com?
