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Forum Discussion
marina robi85
2 years agoExplorer | Level 3
windows didn't work upload
Hello, can someone help me to understand why the app on the desktop didn't sincronise anymore the new added files?
If I log in in Dropbox online via Google chrome everything is updated, instead in ...
marina robi85
Explorer | Level 3
Hello, yes I have already delete the app and installed again, same problem.
About the Characters no one mentioned are in my name files..
Nancy
2 years agoDropbox Staff
Thanks for giving that a go!
If you check the bottom part of your screen, when your clock settings are showing, can you see a small Dropbox icon? If yes, I’d like you to hover over it and let me know what’s its syncing status and app version.
Also, if you open your local Dropbox folder and add a small file there, do you see it on www.dropbox.com?
- marina robi852 years agoExplorer | Level 3
I have disinstalled the app, but now it ask me to pay the download... Why?
I am not able to see if it's work until I don't have downloaded the app on windows
- marina robi852 years agoExplorer | Level 3
In any case I don't see in the bottom part the dropbox icon.
Also is not updated like the one online, there are missing documents.
- Nancy2 years agoDropbox Staff
In order to sync your files between the Dropbox website and your computer, you’ll need to install the desktop app once again.
Can you please click here to install it and let me know if you see the Dropbox icon in your system tray after that? You may need to click on the small arrow in your system tray instead to see it.
- marina robi852 years agoExplorer | Level 3
I have already installed again, but didn't have the files updated.
But I don't have the icon in the bar.... see below image
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