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Graeme T.1's avatar
Graeme T.1
Collaborator | Level 9
2 years ago

v172.4.7555 stuck syncing (MacOS)

Hi,   Using the latest version of the app (v172.4.7555) on MacOS (Ventura), the icon is continually showing syncing when waking up from sleep. Stopping and restarting the App makes no difference ...
Desktop
desktop app
Mac OS
Sync and upload
Syncing
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly as they should be able to assist further.

Graeme T.1's avatar
Graeme T.1
Collaborator | Level 9
2 years ago

Well, I can tell you it's still an issue with v183.4.7058. Now to contact support (AGAIN!)

 

 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago
    Graeme T.1 wrote:

    Well, I can tell you it's still an issue with v183.4.7058. Now to contact support (AGAIN!)

     

     

    A good tip is to post on the thread from that version release and link to this one. The team do get notifications of messages from posts on those

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