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Volkan S.'s avatar
Volkan S.
New member | Level 2
10 years ago

turkish character problem

if you have some of the turkish characters (like capital i in Turkish, which is İ) in your file name, dropbox do not synchronize, I realized it but it was too late, I lost lots of things... Please so...
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scribius's avatar
scribius
New member | Level 2

Hi,

In Turkish language, we have a capital letter, İ, which is basically I with a dot and it is capital of the letter i.

Dropbox won't sync any files including this letter in the filename.

Here, you can see the folder on my Macbook Pro (Mojave 10.14.1). The file including İ in the filename (FİLENAME.pdf) is can be seen with green checkmark.

On the desktop software, the filename with the letter İ can't be seen anywhere as synced.

I checked the online folder on the web, the file isn't there...

 

Only after I change the filename and eliminate all the İ's can the computer upload the file on the cloud.

I think this problem should be reported to Dropbox developers, any ideas?

 

 

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey scribius, I appreciate your detailed report; I’ve made sure to move it under the relevant thread, as there has been an earlier discussion on this discrepancy. Please bear in mind that we’ve already made sure to pass this feedback on to our team specialists & I’ve also made sure to add your voice to the feedback gathered internally. 
 
Thanks for taking the time to drop us a line on our Community & please don’t hesitate to post us your thoughts or questions again in the future!
 
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

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