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Forum Discussion
Volkan S.
10 years agoNew member | Level 2
turkish character problem
if you have some of the turkish characters (like capital i in Turkish, which is İ) in your file name, dropbox do not synchronize, I realized it but it was too late, I lost lots of things... Please so...
denizkaraduman
8 years agoHelpful | Level 5
zendesk'de 23 şubat 2017 ' de ticket açtım bu konu ile ilgili , konunun farkında olduklarını ama problemin çözümü için bir tarih veremediklerini söylediler. buradaki diğer Türk arkadaşlarımız da eğer ticket olarak iletebilirlerse problemi bence daha etkili olacaktır. Bu kadar da zor olmamalı ama şikayet eden az olunca çözüm bulunmuyor sanırım.
- Turker_T8 years agoHelpful | Level 6Bence denebilir ama bu sorun senkronizasyon algoritmasında. Kolay kolay çözümleneceğini sanmıyorum. Ben Ağustos ayında bu konuyu açmıştım, aşağıda ki cevap ile birlikte kapattılar.
Hi Turker,
Thank you for contacting Dropbox Support. My name is Fedra and I'd more than happy to help you with your request.
This is actually because Dropbox works in a case insensitive nature on Windows and Mac OSX (both OSes are case insensitive). So when Dropbox tries to write the file, it uses the lowercase version of the path/file name, however with İ, there are no case insensitive equivalents and so the files are unsyncable.
We don't currently have a good solution for this, so to get your files syncing you'll need to manually change it indeed, using lowercase characters.
I apologize for any inconvenience this may cause.
If there is anything else I can help you with, please let me know. I would be more than happy to assist you further.
Sincerely,
Fedra- Kursad8 years agoNew member | Level 2
I lost my important files in the folders they names are starting capital i or dotless i...
I will note use Dropbox any more...
- Turker_T8 years agoHelpful | Level 6
They should somehow inform us about files which can't be synced. I am paid user and I can't use dropbox properly.
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