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Forum Discussion
recipient being asked for password when sharing a file
When I shared a file the recipient is being asked for an apple password ??? why is this?
- Jay
Dropbox Staff
Hi FranMel, thanks for bringing this to our attention.
How did you share the file to the user?
Was it via shared link, or a direct share to the file?
This will help me to assist further!
I do upload file and then once its loaded I hit the little share button all the way to the right and add the recipients
Never happened to me before and I have been doing this for years??? I'm stumped- Not sure if the issue is at me sending it or him opening it
Thanks
- Jay
If you add the recipients, then it means you're sharing a file or folder directly to a user's Dropbox account, so they would need to sign in to view the file or folder.
If you'd rather not have them do this, you can share a link to the file or folder, so it can be viewed on the site.
