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breakerv's avatar
breakerv
Explorer | Level 4
9 months ago

"We’ve suspended your sharing activity" error

Hi, Recently I stopped being able to join shared folders and when I share I folder myself I get this error: "Can't share file. We’ve suspended your sharing activity because of a violation of Dropbox...
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  • Megan's avatar
    Megan
    9 months ago

    Hey breakerv, I've just sent you an email! 

     

    I'll see you there, cheers!

morgannadera's avatar
morgannadera
Explorer | Level 3

Can’t share file or folders and getting the below message:
We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.

How can I do ?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey morgannadera, thanks for joining our Community!
 

It sounds like your shared links might have been banned. How long have you been getting this error?

 

Did you get an email from Dropbox informing you about this perhaps?

 

Let us know more and we'll take it from there. 

  • morgannadera's avatar
    morgannadera
    Explorer | Level 3
    5 months ago

    Hello Megan,

    My acount might have been banned. But I don't remember getting an email from Dropox.

    It's been few weeks that I have been getting this error.

    What can I do ?

    Thank you.

    Morgan

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      5 months ago

      Hey morgannadera, can I send you an email in order for us to have a closer look into this? 

      • morgannadera's avatar
        morgannadera
        Explorer | Level 3
        5 months ago
        Sure.
        Thank you

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