"Send a copy" isn't showing as an option on my Windows context menu

[michel Salloum]

hello folks, i don't see the option of ""Send a copy" in the menu in desktop anymore:

[Walter]

Hey @michel Salloum, thanks for flagging this with us.

Could you just confirm your device's exact OS version and the version and status of the desktop app as shown in your system tray?

Thanks a bunch!

[michel Salloum]

Thank you for the reply,

am running Windows 10 pro build: 19045.3448

Dropbox app version 183.4.7058 .

[Claudia Leal]

I am also missing the Send a copy feature when selecting multiple pdfs at once. I use this feature daily for work. I re-installed Dropbox to the latest version on my windows 10 PC and the feature is still missing. It only shows up if I right click on a dropbox folder but not when selecting multiple pdfs at once like it used to.

[Megan]

Hey all! 

If you're facing the same issue, can I open a ticket on my end for you, in order for us to have a closer look into this?

[David L.160]

I'm having the same issue. I see it on some items but not others. I'm trying to send a WAV file to a client.

[Nancy]

Hey @David L.160! Do you mind clarifying the OS version of the device on which you're having this issue? 

Also, what's your app version?

[David L.160]

I'm on Win 10 Pro build 19044.3086.

Dropbox v183.4.7058.

'Send a copy' is something I use almost every day. I rebooted, hoping it would come back but that didn't help.

If I right-click an empty area within the folder, I see a "Send with Dropbox Transfer" and it wants to send the entire folder but if I right-click the file itself, there are no Dropbox context menu items at all.

[Nancy]

@David L.160, can we log a ticket for you then, and look into this internally?

[David L.160]

Yes. For the record, it works fine on my MacBook.