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“make available offline” used to be fast, then came the updates…
What happened? Why does it take so long to make a file available offline now?
Using dropbox for ios
Hi @FuelOn, thanks for bringing this to our attention.
Are you connected to a stable WiFi connection? Have you tried using a different network, or cellular data instead?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hey @FuelOn , sorry to jump in here.
Trying this on my own device, does not give me any issues.
Are you on the most recent version of the app and iOS too?
If you tap on 'account', then on the gear icon and then on 'clear cache', do you see any difference?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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