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568 TopicsDropbox iOS problem: Unable to share more than 3 files at once.
After my Dropbox app was automatically updated recently (version 414.3), I can no longer send more than four files at once through another app. When I select four or fewer files, it works fine, but selecting more than four prevents me from tapping the send button. My friends who also use iPhones are experiencing the same issue, but Android devices don’t seem to have this problem. (I'm using an iPhone 16 Pro.) My recording link: removed112Views0likes9CommentsHow to reset my camera uploads, I tried everything
Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes older pics as "already uploaded" and I don't know how to reset this. I have already: -re-installed the app -deleted the cache memory -deleted all files in the Dropbox camera upload folder -restarted the device -even tried from a new device with a different SD card but with the same files in it Still, Dropbox will only upload new files. I also tried manually uploading but due to the fíes being cover 1500, the app never stops processing the files and never uploads anything. I'm on Android 12 and no other apps are set toSolved7.2KViews1like91CommentsLive Photos are still not being uploaded on iOS
According to this other thread, the feature has been delivered but the iOS app still doesn't support Live Photos from camera uploads. Photos are still uploaded as static images. What am I missing? https://www.dropboxforum.com/idea/101002013/automatic-upload-of-live-photos/569242?topicRepliesSort=postTimeDesc47Views0likes5CommentsWhere is the camera uploads setting to change .heic to .jpg on iOS?
I have been using Dropbox for a long time. It worked I never had to change anything from my initial setup. On going from Windows 10 to 11 my camera uploads changed from .jpg to .heic. Most of my use for Dropbox is uploading photos from my iPhone. I have searched through the setting menus on the Desktop App, the taskbar as Dropbox is always open and the web. I can't find the thing. Where is this camera setting?51Views0likes10CommentsTrouble uploading files. I receive network error messages.
Upgraded to a premium account a few days ago and first lot of uploads went fine but now I keep receiving network error message. Im using the latest iOS app with over 20gb free space on my device. I’ve tried closing the app, restarting the device and reinstalling as I’ve seen a lot of people have had this issue. Please help51Views0likes1Comment"There was an issue communicating with your photo library" when uploading photos on iOS
Hi, I have always been able to upload my photos from my iPhone to the Dropbox app. Over the past several months it has been working. I am getting an error message - There was an issue communication with your photo library. I have already deleted the app and reinstalled it twice. I have restarted my phone and turned my wifi on and off. Any other things I should try? Thank you!19Views0likes1CommentHow to verify if all my files are uploaded to Dropbox?
I have the 2T dropbox account. I'm uploading my cellphone's pictures/videos in a total size of about 400GB. How can I verify if all my files have done uploading? I'm selling the phone so I don't want to terminate the process too soon, or lose any important data. Thanks69Views0likes15CommentsiPhone videos and photos not uploading to Dropbox. Only some files upload, and the others don't.
Hi, My Dropbox seems to not want to upload Apple iPhone Photos and Videos to my created files. I create photo and video content which I need to distribute to clients using my iPhone however the upload process is almost non existent. I have the Essentials Plan with 3TB storage. I select the maximum files for upload (400 a mix of HEIC iPhone photos and videos shot in 4K 60FPS and mainly video files) and hit upload. The preparation process/loading bar that comes up before being able to upload the files takes almost an hour if not longer. Once this is completed, only some of the 400 files make it to be uploaded so many are missing. Then when I hit upload it says it estimates 2+ days. I do the same process because for one client they get roughly 1000 pieces of content, so need to upload more files. Same process again, it takes forever. My next problem is that the files then sit ‘waiting to be uploaded’ with maybe two or three with a loading bar next to them. They then do not load, and the estimated time to upload says 2 weeks. I might be lucky to get 3/100 files uploaded after 5 hours, but I do not know where the other 900 files have gone (they aren’t anywhere to be found and aren’t in the queue waiting to be uploaded) and none of the other files sitting there will upload. I need this service to be efficient for my work so all the help or advice I can get to get this sorted would be appreciated. thank you. Ash26Views0likes2CommentsWhy are photos being uploaded twice?
Hi there, I’m hoping someone can help me out as I can’t figure out why certain photos are being saved multiple times when I upload them. I upload from my iPhone and in my most recent upload, there were 27 photos in my camera roll that I uploaded and the total that ended up in the Dropbox folder was double that….. 54. It seems to be saving every photo as a png AND a jpg….? Please help. Thank you!42Views0likes3Comments