You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

oshri's avatar
oshri
New member | Level 2
11 months ago

i have a link and it always bring me to upgrade page

hey, can someone answer about this problem, i cant see the thing someone shared with me from the link and it always brung me to upgrade page that i don't want

Share
Shared Links
upgrades
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hey oshri! Thanks for posting this on our forum. 

     

    Are you sure this is a shared link, and not a shared folder instead? If the latter, and you don’t have enough space on your Dropbox account to add it, then you’ll be asked to upgrade.

     

    Can you send me a full screenshot of what you see, though? I’d like to have a look.

     

    Keep me posted.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!