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'You don't have permission to share with some of these people' error when trying to share folder

'You don't have permission to share with some of these people' error when trying to share folder

bianchiniv
New member | Level 2

I am trying to share a folder and the message I keep getting "You don't have permission to share with some of these people due to restrictions on their end.

 

3 Replies 3

Hannah
Dropbox Staff

Thanks for bringing this to our attention, @bianchiniv.

 

Would you mind sending us a screenshot of that error, so we can have a visual of the issue?

 

Can you also let us know if you're the owner of the folder or a member with edit permissions?

 

And are you trying to share it by inviting these people's email addresses?

 

Thanks.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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bianchiniv
New member | Level 2

Yes, I am the owner of the folder. Below is the screenshot. Thank you

bianchiniv_0-1728314942153.jpg

 

CaraDBX
Dropbox Engineer

This sounds like attempting to share with a user on a team where the team admin has disabled "Adding outside folders" setting. https://help.dropbox.com/share/manage-team-sharing#Folders-shared-with-the-team 

 

If that's the case, some workarounds are to share the folder with view permissions or create a shared link.

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    CaraDBX Dropbox Engineer
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    bianchiniv New member | Level 2
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    Hannah Dropbox Staff
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