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Forum Discussion
Why won't Dropbox.com load?
I can't get the Dropbox homepage to load, so that I can share files and folders. I reinstalled javascript and I reinstalled Dropbox. No luck. And i can't even contact Tech support--that screen is alw...
- Tried a different browser?
Incognito mode?
Real time support is available to Business customers - www.dropbox.com/business
My apologies for sounding ungrateful. It never occurred to me that Firefox might be the culprit, since it works perfectly on every other site I ever visit. However, refreshing Firefox seems to have made the problem disappear.
Thanks.
Rich
Super User II
Super User IIFor future reference...
First step when there's a problem with a website (any website) is try a different browser. This is a test to determine if it's a site problem or a browser problem. If the issue only happens in one browser, then the next step is to clear the cache/browsing history within that browser.
Assuming there's isn't a problem with the site's server, those two steps will usually solve 95% of the problems you're having with a website.
The old "When in doubt, reboot." adage for computers holds true for browsers as well. When in doubt, clear the cache.
