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Forum Discussion
dualice
3 years agoNew member | Level 2
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
- 3 years ago
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
Rick
New member | Level 2
I was provided a link to the folder, I was able to download 2gb, how do I download more without buying a tariff?
Maybe there is a setting on the owner so I can download more?
Maybe there is a setting on the owner so I can download more?
Hannah
2 years agoDropbox Staff
Hey Rick, welcome to our Community!
If this is a shared folder you were invited to, you'd need enough space in your account to add it as well.
Do you need edit access to the folder? Or just to access it?
If you only want to access/download the files to your computer, the owner can send you a "can view" link instead.
And if you need to upload files to their account, they can send you a file request.
I hope this helps!
- Zowathraa2 years agoNew member | Level 2
Hello,
Came across this thread because I'm in the same boat.
I'm in a situation where a 'file request' seems to be the necessary go-to, but I will have to upload new files regularly (up to 3x/month).
Is there a way to send files to a specific dropbox folder without 'file request'? (Other than buying a plan)
I would like to avoid paying a yearly plan only to upload files to ONE client that pays a subscription and asks for the files to end on their Dropbox.
Also I would like to automate the upload because it will be recurrent and they're big files, It would avoid sending/receiving 3 requests per month...- Jay2 years agoDropbox Staff
Hi Zowathraa, file requests are indefinite, and can be redirected to any folder the creator chooses upon creation of the request.
There isn't a monthly limit on their usage, aside from the daily bandwidth restrictions. Could you let me know where you read that there were only 3 requests per month?
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