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Forum Discussion
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
Dropbox is telling my I am at capacity for storage. I am only accepting folders from a coworker that pays a for a professional account which is suppose to give me ample storage. What do I do besides signing up to for my own account to access these folders.
- Rich
Super User II
talisha80 wrote:
I am only accepting folders from a coworker that pays a for a professional account which is suppose to give me ample storage.
That's not how it works. If you're a member of a shared folder, you have your own copy of that folder in your account, so you need to have enough space available in your account as well.
https://help.dropbox.com/storage-space/shared-folder-count-against-storage
If all you need to do is view or download the files, ask your co-worker to send you a view-only Shared Link instead.
Thanks - I appreciate you taking the time to respond!
The folder was created by my friend for me to add content, so it seems we both need enough capacity to handle the work flow.
- Jay
Dropbox Staff
Hi hudsontw3141, that's correct, you'd need to upgrade to a paid plan to be able to add the shared folder to your account.
You can instead ask them to create a shared link to the folder in order for you to view the files on the site, without adding to any account.
