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Why do I need to approve shares and transfers for other users to access the information?

Why do I need to approve shares and transfers for other users to access the information?

Erin Mullen - Mullen Law LLC
New member | Level 2

I am an attorney who uses Dropbox to share information I am required to share by the Courts.  

 

Unlike previous iterations of Dropbox, I am now unable to share/transfer a file or folder without remaining at my computer to approve the share/transfer when my Client or Opposing Counsel/Opposing Party attempts to access the information.  This is an unworkable issue for me.  

 

My idea is this:  Please allow users to share documents/files/folders, or transfer same, without providing an ADDITIONAL approval.  Even if you must add a mandatory password feature.

 

If this issue is not changed, I will have to discontinue my use of Dropbox and switch to another file sharing program.  My entire purpose of using Dropbox is defeated by this feature.

1 Reply 1

Jay
Dropbox Staff

Hi @Erin Mullen - Mullen Law LLC, thanks for bringing this to our attention.

 

Could you clarify exactly how you're sharing information to other users, step-by-step, in order to determine what feature you're using on the Dropbox site?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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