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DGH65's avatar
DGH65
New member | Level 2
2 years ago

Why are my links suspended for sharing?

I have received the following message trying to share. 

"We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement."

 

How do you resolve this.  I haven't done anything in the list of terms that says will cause this.

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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi DGH65, thanks for bringing this to our attention.

     

    It's possible that you're experiencing this behavior on your account. 

     

    Have you recently shared and files or links that could be a breach of the Terms of Service?

     

    This will help me to assist further!

    • DGH65's avatar
      DGH65
      New member | Level 2
      2 years ago

      No, I typically share construction plan files and softball schedules for a team I manage.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

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