We’ve interrupted your sharing activity because you tried to share a file that may contain malware

[azurebackup]

I have the Dropbox Advance account and I got this notice from Dropbox yesterday: 

Can’t share file

We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this.

I never got any email to get this resolved. I have been trying to talk to someone since yesterday to resolve it, but nobody has helped. They sent me an email with the conversation I had with somebody in the chat, but nothing related to how to reinstate sharing. 

Has anybody had this same problem? 

I never received a email i have raised ticket but till now no update, Ticket #23951151

[maher1982]

Sorry to hear that.

First, I think you should ensure the files you're trying to share are not infected with malware. You can do this by scanning the file with a reputable antivirus program.

Also I'd suggest starting with this Help Center article

Additionally, keep following up with Dropbox support to remove the ban & solve the problem.