Waiting to sync (Mac)

[jjbveld]

Since yesterday, Dropbox won't sync files on my iMac.
The app constantly says 'syncing 175 files', but nothing happens
Manual upload does work. So apparently there is nothing wrong with the internet connection.
I have a 6.25 GB account with only 2.8 GB in use.
I have already uninstalled the Dropbox app and downloaded and installed the latest version.
Restarting the Mac doesn't solve anything either
I looked on my Mac for the cache to empty it, but I can't find it.

I recently significantly reorganized my Dropbox folders, could that be a cause?
Strange though is that after that at least one file was automatically synced.
When I click "View sync issues," there are no sync issues.

[gammaray79]

hi Jay, any other solutions pls?

[Jay]

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?

[gammaray79]

ok resolved! thank you!

[T_theresa_A]

Hi there @gammaray79  and welcome to the Dropbox Community. I am glad to see your issue has been resolved after an advanced reinstall . 

I'm super interested to hear how you use Dropbox! If you're open sharing, I'd love to listen 🤗 🙌. 

I'm always eager to learn about different workflows, and who knows… we might have some great tips to share with you, or perhaps your Dropbox story will inspire some new ideas for our internal team 👩‍💻✨!

T 😸 (Dropbox Community Manager)