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Rudy_Waltz's avatar
Rudy_Waltz
Explorer | Level 3
2 years ago

Video files stuck in upload

On one of my computers I can no longer use the upload function with video files (about 200 mb). I insert the file into a shared folder, and the upload stops almost immediately without even giving a p...
Desktop
desktop app
Dropbox Plus
Sync and upload
Uploading
  • Jay's avatar
    Jay
    2 years ago

    Hi Rudy_Waltz, have you checked the bandwidth limit in the Dropbox desktop application to see if there are any restrictions on it?

Rudy_Waltz's avatar
Rudy_Waltz
Explorer | Level 3

Hi Hannah, nice to hear from you!

The sync status (in Italian) is:

*****

Dropbox 187.3.5584

Caricamento di

"10481_20231109_1600_Rai3.mov" in corso...

*****

That is: "Uploading of "10481_20231109_1600_Rai3.mov" in progress..."

 

HTH!

 

Vittorio

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Rudy_Waltz, have you checked the bandwidth limit in the Dropbox desktop application to see if there are any restrictions on it?

  • Rudy_Waltz's avatar
    Rudy_Waltz
    Explorer | Level 3
    2 years ago

    Thanks! That solved the issue.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Glad to hear that Rudy_Waltz! 

       

      If you need anything else, we're here! 

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