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Forum Discussion
Unable to upload a file using Safari
Suddenly, dropbox.com isn't allowing me to upload a file if I'm using Safari as my browser. It works fine using Chrome. Any ideas what's going on?
Mark --
Fantastic! I fetched and installed the new version of Safari. My uploads to websites are now working as they have in the past.
Thank you!
-- Alan
I'm having the same problem with uploads across multiple sites. Anywhere where I used to be able to upload files, I no longer can in Safari, it just acts like the "upload" buttons are nothing but text. Drag and drop has not worked for me.
Sorry to hear that, Alan. I do find that drag-and-drop still works for me, at least in most cases. The sites I use most that work are Gmail, AOL, and Dropbox.
I'm also sorry to say that Apple has still not fixed this bug in Safari, at least in the latest update.
As before, I encourage everyone to call Apple Support [phone number removed as per Community Guidelines], tell them you have the problem, but don't let them try to walk you through trouble-shooting. Tell them that you know MANY users in this Dropbox community are complaining about the problem, and insist that the technician makes a note of it to send to the engineers.
I'll also suggest that you post the issue to Apple Feedback: https://www.apple.com/feedback/
You won't get an answer, but I'm told that someone at Apple does read all of these posts.
My hope is that if Apple gets enough of these calls/posts, they'll finally recognize it as a known issue and do something about it.
I'm also sorry to say that Apple has still not fixed this bug in Safari, at least in the latest update.
As before, I encourage everyone to call Apple Support [phone number removed as per Community Guidelines], tell them you have the problem, but don't let them try to walk you through trouble-shooting. Tell them that you know MANY users in this Dropbox community are complaining about the problem, and insist that the technician makes a note of it to send to the engineers.
I'll also suggest that you post the issue to Apple Feedback: https://www.apple.com/feedback/
You won't get an answer, but I'm told that someone at Apple does read all of these posts.
My hope is that if Apple gets enough of these calls/posts, they'll finally recognize it as a known issue and do something about it.
Good news!
I just updated to the latest Safari (Version 14.0.3 for Mojave -- could be a different number if you're running a different Mac OS), and the bug is fixed. I just successfully uploaded two filed to Dropbox in the old-fashioned way: click on the "Upload" button, and the drop down window will appear to navigate to your files.
The Safari update also appears to be working across websites. The "attach" button in my email servers is working again as well.
