You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
David661
9 months agoHelpful | Level 6
Can't download a file when using Safari on Sonoma
Hello,
Since a few week I can't download a file, nothing happen when I click on download.
But, I can download a folder!
So when I need a file I have to download the entire folder witch is very annoying.
Ibook, SONOMA 14.1.2, Safari 17.1.2
Thank you
David
hello,
It was the Antidote extension !
Without it, it's working.
Thank You.
- JayDropbox Staff
Hi David661, thanks for contacting us!
Are you downloading a file from your own Dropbox account when logged in, or is this via a shared link?
This will help me to assist further!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!