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Forum Discussion
SGrosch
6 months agoExplorer | Level 3
Unable to un-ban account after sharing a link
Shared a folder link with 4 vid clips in with a few friends, have used Dropbox for years, no issues until now, and banned?
- MarkSuper User II
What exactly is the error?
- SGroschExplorer | Level 3Hi Stephen, your Dropbox public links have been suspended for generating excessive traffic
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Unable to unban account
There was a problem. Please contact support for further assistance with removing your temporary ban.- MarkSuper User II
If its your first ban it will automatically clear within 24 hours or so. However, each one does take longer.
Dropbox limits users bandwidth on links to 20/gb a day across every link for free users, so, if you used over that (maybe the 4 watched more than once etc.) that will result in a ban.
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