cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Suspicious shared link from sender.

Suspicious shared link from sender.

dev1375
New member | Level 2
Go to solution

Hi


We receive an email from someone who wants to share some files with us thru dropbox docsend - now he is someone who communicated with us before.

 

However the dropbox link he sent - which was in tiny url format "https://shorturl.at/"  seems to be directing to a domain: drlve.rnweb.co    and requiring us to enter our Microsoft account to be able to access the files. 

 

This all looks very suspicious.

However I cannot find anyway to validate this behaviour - hence reaching out to dropbox support/community members.

 

Anyone have similar experiences - or if can advise if this is a valid behaviour - or this is a confirmed scam.

Thanks

 

 

 

 

 

 

1 Accepted Solution

Accepted Solutions

Rich
Super User II
Go to solution

@dev1375 wrote:

Anyone have similar experiences - or if can advise if this is a valid behaviour - or this is a confirmed scam.


This is very much a scam. The drlve.rnweb.co domain and the fake Microsoft sign-in are a phishing attempt. The email you received through Dropbox was likely a legitimate email from the service, but it was being used to send a document intended to scam you.

 

Forward everything you have to abuse@dropbox.com.

 


We receive an email from someone who wants to share some files with us thru dropbox docsend - now he is someone who communicated with us before.

The first thing to do when you're unsure of the legitimacy of such a request is to contact the sender through other means. Do you have his phone or email? Contact him and ask if he sent this to you. I'd bet that he didn't, and that his account was compromised and is being used by a scammer.

View solution in original post

3 Replies 3

Megan
Dropbox Staff
Go to solution

Hey @dev1375, let's jump right into this! 

 

Can you confirm if the email came from an official Dropbox domain or not? 

 

It sounds odd that the file would re-direct you to Microsoft, I have to admit. Do you have access to the sender's email, in order to confirm if they've sent you anything? 

 

Let me know more! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

dev1375
New member | Level 2
Go to solution

Hi megan

 

so the sender sent us a link to https://docsend.com/view/xxxxxxxxxx  which looks valid ... however when we click on this link ...it opens the docsend portal ...and from there we have a page which asks us to click on a link to access the document ...now that is very weird behaviour.

when we click on the link to  https://docsend.com/view/xxxxxxxxxx   - we would expect to have access to the documents right away.

You can see a snap of what we see when we click on the docsend link below

 

dev1375_1-1728049879062.png

 

 



 

Rich
Super User II
Go to solution

@dev1375 wrote:

Anyone have similar experiences - or if can advise if this is a valid behaviour - or this is a confirmed scam.


This is very much a scam. The drlve.rnweb.co domain and the fake Microsoft sign-in are a phishing attempt. The email you received through Dropbox was likely a legitimate email from the service, but it was being used to send a document intended to scam you.

 

Forward everything you have to abuse@dropbox.com.

 


We receive an email from someone who wants to share some files with us thru dropbox docsend - now he is someone who communicated with us before.

The first thing to do when you're unsure of the legitimacy of such a request is to contact the sender through other means. Do you have his phone or email? Contact him and ask if he sent this to you. I'd bet that he didn't, and that his account was compromised and is being used by a scammer.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
  • User avatar
    dev1375 New member | Level 2
  • User avatar
    Megan Dropbox Staff
What do Dropbox user levels mean?