Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
I used to be able to share items in a dropbox but that no longer shows up. How do I get it back?
Thanks for all your help. My grandson fixed it. He said I did not finish installing the upgraded dropbox that I had purchased. Now it is working! I am happy!
Hi @LT retired
Is Dropbox still running on your machine?
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Yes. I just upgraded it and I am paying more now.
Hey @LT retired, I hope it’s alright if I jump in.
Can you let me know more details about where you were seeing the “Share” option previously?
Are you referring to the local Dropbox folder in your File Explorer/Finder perhaps?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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It was in the local dropbox folder in the File Explorer. The share option showed up when I right clicked on the dropbox folder and I could share. I no longer get that option.
Hey @LT retired, sorry to jump in, but could you send us a screenshot of the options you get when you right-click on files in your Dropbox folder?
Also, what's the desktop app's exact status as shown in your system tray/menu bar at the moment?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Thanks for all your help. My grandson fixed it. He said I did not finish installing the upgraded dropbox that I had purchased. Now it is working! I am happy!
I'm glad to hear it's sorted now and thanks for the update @LT retired
See you around the Community and have a lovely weekend!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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