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Re: Sharing folders to instagram users

Sharing folders to instagram users

RD photos
Explorer | Level 3

Before today I was able to share a link directly to an Instagram user. Now I'm getting this link for editing and link for viewing and not able to share. How do I fix it?

12 Replies 12

Megan
Dropbox Staff

Hi @RD photos, welcome to our Community! 

 

Can you walk me through the steps that you follow, in order for you to share links from Dropbox to Instagram? 

 

Also, when you say that you're not able to share, can you elaborate as to what happens now?

 

Thanks a bunch!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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RD photos
Explorer | Level 3
Basically from inside the folder im trying to share, I would press the share button. I used to get options like copy the link, share to messenger or Instagram user. Now I get this page that says choose link type. This just started happening and I'm not able to get past this. Im doing this from an Android phone

Jay
Dropbox Staff

Hi @RD photos, could you attach a screenshot showing what you're describing?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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RD photos
Explorer | Level 3

Screenshot_20221222-130901_Gallery.jpg

RD photos
Explorer | Level 3

that is what i get when i try to share a folder.  

Hannah
Dropbox Staff

Hey @RD photos, if you choose, say, the "link for viewing" option, does it not allow you to share it with other apps like Messenger or Instagram?

 

If not, what happens after you choose an option?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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RD photos
Explorer | Level 3
Nothing happens if I choose either one. It just stays on that screen and unable to share

Walter
Dropbox Staff

Hey @RD photos, sorry to jump in here, but have you tried clearing the app's and/or your browser's cache since you first noticed this? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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RD photos
Explorer | Level 3
I did and I even deleted and reinstalled the app with no change
Need more support?