Share Folders

[gimmeabreak]

I'm on a free account. I just uploaded some files to a new folder. I have nothing else in my dropbox except for the 4 files i just added.  Now I'm trying to share that folder with one other person but get a message stating that "You've hit the limit of the number of invites you can send per day. Try again in 24hrs. " I tried again in 24hrs and get the same message. I've never invited anyone to anything in dropbox. This is the first time I've attempted to share a folder. So how could I have used up my limit of invites? It also tells me that I don't have permission to create a link. It's my account. How could I not have permission? 

[Hannah]

Hey @John Gomez, thanks for the nudge here and sorry to see you're having trouble sharing your files. 

Since you're on a paid plan, I'd suggest you actually contact our support team directly, so you can get a quick resolution on this.

[dag909]

I'm having the same issue and it's been happening for years. I can't share anything. I could not find a way to open a ticket anywhere on the web portal, to get someone to unblock it for me. It should be automatically clearing itself up, even if after a long time maybe a month, but it's just blocked indefinitely. Please help.

[Megan]

Hi @dag909, thanks for posting here today! 

I'd need some account specific info on my end, in order to assist with that. Can I send you an email, in order for us to have a closer look into this?

Let me know more!

[dag909]

Yes, please email me anytime. I would be very happy if you are able to help with this problem. I'm sure it's just some sort of checkbox on the back end, preventing me from sharing.

[Megan]

Hi @dag909, I just sent you an email, I'll see you there.

Cheers!