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OSHP367's avatar
OSHP367
New member | Level 2
3 months ago

Sent File Request - Other party gets error message that I do not have enough space.

I sent a file request.  The receiver has a 1.6 GB file to send to me.  When he drags the file onto my link, he gets a message that (my name) is low on space, and cannot upload the file.  According to...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey @OSHP367, welcome to our Community! 

 

Would you mind taking a look at your plan page right here, and also send me a screenshot, please? 

 

Is it possible that you have two Dropbox accounts, and that you may have confused the two? 

 

Let me know more!

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