cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Raw iOS files are uploading to Dropbox as .jpg via camera uploads.

Raw iOS files are uploading to Dropbox as .jpg via camera uploads.

Jeremiah A.2
Helpful | Level 6

Hi - I just saw a post in which April from Dropbox said that Apple Camera Raw transfers on camera upload (I’ve noticed mine don’t) and then did simple test because I don’t use iCloud instead preferring to use dropbox. And voila. Jpg uploaded. Only. No dng. Why is Dropbox so confident that it uploads raw when it clearly doesn’t upload Apple raw despite the setting in camera uploads saying it will? I’ve been uploading now for years thinking it did when iCloud would have. Sigh. What a misclaim!

1 Reply 1

Nancy
Dropbox Staff

Welcome back to our Community, @Jeremiah A.2.

 

Just to clarify, are you referring to live photos uploading to Dropbox as .jpg files? 

 

I’ll be able to further help this way.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Nancy Dropbox Staff
What do Dropbox user levels mean?