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I am trying to password protect a dropbox folder. I found this resource to add passwords to shared folders/links: https://help.dropbox.com/share/set-link-permissions#passwords?fallback=true
but the above resource references a "Require Password" toggle that is not showing in my options. My options in "Link for Viewing" settings for "Who has access" are "Anyone with link" or "Only People Invited".
Anyone know how to get the option to require a password to access the folder?
Thanks!
Hey @bugoessorn, welcome to our Community and happy 2023!
May I ask what plan you're on at the moment?
The advanced settings for shared links such as setting a password, expiration date or disabling downloads are only available to customers on Dropbox Professional, Standard, Advanced, and Enterprise plans.
Keep me posted!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hey @bugoessorn, welcome to our Community and happy 2023!
May I ask what plan you're on at the moment?
The advanced settings for shared links such as setting a password, expiration date or disabling downloads are only available to customers on Dropbox Professional, Standard, Advanced, and Enterprise plans.
Keep me posted!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
No worries @bugoessorn - I'm just glad I could help.
See you around the Community and have a lovely weekend ahead!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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When I create a folder, I am adding the "View Only", "Password Protected" information to my link. I have been practicing on myself.
However, when I send the folder, the information is transmitted and I open the link without requiring a password. We have a Business Standard plan. What am I doing wrong? Please help! Thank you, Diane G
How are you checking its not working @dmgonzales ? If you are sending it and clicking on the link yourself Dropbox will detect its you and so you will be auto logged in. Try it via an incognito window or another device
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Hi, thanks for answering my question. I was sending it from a work computer, and accessing it on my personal iphone.
Hey @dmgonzales, sorry to jump in here, but could you clarify if you were logged into your Dropbox account when trying the link from your phone?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi, Walter. I am not sure I understand your question.
I was logged into my firm Dropbox account on my firm computer when sending the dropbox link to my personal email. I accessed the email link on both my iphone and my ipad, and the data came over to me unencrypted and unprotected.
So, on your iPhone and your iPad, were you also logged into the same Dropbox account @dmgonzales ?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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