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Password protect folder?

Password protect folder?

bugoessorn
Explorer | Level 4
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I am trying to password protect a dropbox folder. I found this resource to add passwords to shared folders/links: https://help.dropbox.com/share/set-link-permissions#passwords?fallback=true

 

but the above resource references a "Require Password" toggle that is not showing in my options. My options in "Link for Viewing" settings for "Who has access" are "Anyone with link" or "Only People Invited". 

 

Anyone know how to get the option to require a password to access the folder? 

 

Thanks! 

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
Go to solution

Hey @bugoessorn, welcome to our Community and happy 2023!

 

May I ask what plan you're on at the moment? 

 

The advanced settings for shared links such as setting a password, expiration date or disabling downloads are only available to customers on Dropbox Professional, Standard, Advanced, and Enterprise plans. 

 

Keep me posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

16 Replies 16

Walter
Dropbox Staff
Go to solution

Hey @bugoessorn, welcome to our Community and happy 2023!

 

May I ask what plan you're on at the moment? 

 

The advanced settings for shared links such as setting a password, expiration date or disabling downloads are only available to customers on Dropbox Professional, Standard, Advanced, and Enterprise plans. 

 

Keep me posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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bugoessorn
Explorer | Level 4
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You got it, I was on the basic plan. Thank you!

Walter
Dropbox Staff
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No worries @bugoessorn - I'm just glad I could help.

 

See you around the Community and have a lovely weekend ahead! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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dmgonzales
Explorer | Level 3
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When I create a folder, I am adding the "View Only", "Password Protected" information to my link.  I have been practicing on myself. 

 

However, when I send the folder, the information is transmitted and I open the link without requiring a password.  We have a Business Standard plan.  What am I doing wrong?  Please help!  Thank you, Diane G 

Mark
Super User II
Go to solution

How are you checking its not working @dmgonzales  ? If you are sending it and clicking on the link yourself Dropbox will detect its you and so you will be auto logged in. Try it via an incognito window or another device


 


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dmgonzales
Explorer | Level 3
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Hi, thanks for answering my question.  I was sending it from a work computer, and accessing it on my personal iphone.

Walter
Dropbox Staff
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Hey @dmgonzales, sorry to jump in here, but could you clarify if you were logged into your Dropbox account when trying the link from your phone?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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dmgonzales
Explorer | Level 3
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Hi, Walter.  I am not sure I understand your question.

 

I was logged into my firm Dropbox account on my firm computer when sending the dropbox link to my personal email.  I accessed the email link on both my iphone and my ipad, and the data came over to me unencrypted and unprotected.  

Walter
Dropbox Staff
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So, on your iPhone and your iPad, were you also logged into the same Dropbox account @dmgonzales


Walter
Community Moderator @ Dropbox
dropbox.com/support


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