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Gareth W.'s avatar
Gareth W.
New member | Level 1
10 years ago

Not receiving my verification email on outlook

Hi, I am currently working and it is really important to share and access files through dropbox. For some unknown reason I am not receiving my verification email. It is really important for me to g...
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Marco P.'s avatar
Marco P.
New member | Level 1

Hi Gareth, 

I'm sorry to hear that you're still having this problem and I'd be happy to help! 

For security purposes, I'd have to move this conversation to emails. I just sent you an email to your email address. Please follow up from there. 

Thanks, 

Francesco

KerryAllen's avatar
KerryAllen
New member | Level 2
8 years ago

please help me as well, my email is accounts@counton.com.au

i have tried all day and everything !

  • jansoetaert's avatar
    jansoetaert
    New member | Level 2
    6 years ago

    I have the same issue and I am sure microsoft is actively blocking the email to outlook. You can add any safe sender except the one from dropbox and if I send the confirmation email to my work address, it all works fine. Shame on you microsoft!!! I am sure this is a violation of your powers (cfr google being convicted in europe for blocking adds from rivals). I hope dropbox reports this!

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

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