My sharing activity has been suspended

[mhabach]

Hi

I have received the following message trying to share. "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement."

How do you resolve this. I haven't done anything in the list of terms that says will cause this.

[Hannah]

Thanks for reaching out to us, @mhabach.

Since this is an account specific issue, can we send you an email to investigate further?

Let me know!

[mhabach]

Sure you can email me
Do you have my addresses?

[Hannah]

Absolutely, @mhabach, we got it and I just emailed you, so I'll see you there!

[KFit]

Hoping someone can help. I've been getting this message when trying to share files: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.
I have no clue why.

Thanks

[Megan]

Hi @KFit, let's see what we can find together on this!

Based on the error you received, it sounds like your sharing ability might have been temporarily suspended. You can find out more info at this Help Center article.

Have you recently shared a link which could have been downloaded many times, or to a large file?

This will help me to assist further!

[KFit]

I have not been able to share for some time. I've been trying to share from my dropbox for months now. 

[Jay]

Hi @KFit, could we contact you at the email on your forum profile to assist further?

[KFit]

Yes, please do.

[Jay]

Hi @KFit, I've sent you an email, please could you reply to it as soon as possible?