My shared folder locally doesn't have a green check mark. Why?

[MeriSu]

Good morning,

I'm havind problems with one of my shared dropbox folders.

I do not get the normal green check mark on any of the files and folders within the shared folder that is giving a problem.

With other shared folders I do not have this problem.

Also when I'm working in the folder that is giving me problems, I frequently have prblems openin the files and my dropbox stops working.

THis problem only happens with this folder, so it is not related to any general problem with my PC.

I tried removing myself from the folder and then having myself added again, but this did not resolve the problem.

Attach I send to pictures. One from the folder that is giving me problems and one from another dropbox folder that is working fine.

Can someone please help me?

[Megan · Accepted solution]

Hey @MeriSu, welcome to our Community! 

It seems that some files/folders are online-only instead of available offline. 

Have you tried changing their status using the steps mentioned here? 

Give it a go, and let me know how it goes! 

[MeriSu]

Hey Megan,

Thank you so much. I did what you recommended and it seems to have worked. I have the green check mark now an all my files and folders, and hopefully my Dropbox folder will work normally again.

Thank you so much for your help.

[Megan]

No problem at all @MeriSu!

If you need anything else, give me a shout! 😎