You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

MikeR2D2's avatar
MikeR2D2
New member | Level 2
2 years ago

My mobile app app isn't syncing to desktop

My app isn't updating with current files added from computer. The app is showing old folders which were deleted. How can I update my mobile app to show my desktop dropbox?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi MikeR2D2, thanks for bringing this to our attention.

     

    Are you certain that you're signed into the same account on both devices? 

     

    Do you see them both on this page?

     

    This will help me to assist further!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!