cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Musicians, convert your MuseScore files to PDF to play music on the go! Learn more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MacBook Air won't sync

MacBook Air won't sync

dsuisman
Helpful | Level 6

Recently, my MacBook Air stopped syncing. The dropdown from the menu bar says Syncing... but: 1) it doesn't show the number of files it's syncing, as it usually does, and 2) it's NOT syncing (i.e., there's no activity, no matter how long I wait).

My computer is a MacBook Air M2, running Sonoma 14.1.1.

I tried deleting/uninstalling Dropbox, then reinstalling it, but it's the same situation, stuck Syncing... with nothing happening. 

I don't know what else to try. Any suggestions?

10 Replies 10

cya2
Explorer | Level 3

I followed your steps and it fixed! Thanks for sharing

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    cya2 Explorer | Level 3
  • User avatar
    Hannah Dropbox Staff
  • User avatar
    dsuisman Helpful | Level 6
What do Dropbox user levels mean?