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Forum Discussion
Syncing problem on macbook
Hello, a few weeks ago I decided to remove two large folders of my Macbook. Therefore, I went to the selective syncing thing and pressed update in order to delete these folders. The thing is that it was syncing until today (the number of files syncing was kind of frozen) when I gave up and excluded the folders to the trash and deleted them. However, even after this, the dropbox is still saying it is syncing. I just want to solve this issue immediately because it is giving me headaches. I tried to uninstall and install dropbox again and still is not working. Please help me
Could you update to the latest version from this page directly and let me know how it goes frediedidier
- Walter
Dropbox Staff
Hi there frediedidier - sorry to hear about your syncing issue.
Could you please clarify your device's exact OS version and the version and status of the Dropbox desktop app installed there as shown in your menu bar at the moment?
This will help us assist further.
My MacOS is Ventura 13.2.1 and what I found here about the Dropbox is v197.4.7629
- Walter
Could you update to the latest version from this page directly and let me know how it goes frediedidier
