Sync-Problem: Linux Mint 21.3 and Dropbox v194.3.6224
Hi, I have a silly problem.
If I change a small file on my Linux machine, the dropbox-icon will get blue and will show "Syncing" for multiple days.
After a really long time it is going grey again.
What makes me wondering is, that if I go into nemo and look for the sync-status-icons, really everything is green.
And, also the changes can be seen on other devices. (so the file was synced)
I already checked, that I am not syncing any hard/soft-links and that I do not have any strange characters in the filenames. I rebooted several time and already unlinked/linked the whole Notebook. CPU < 5%
Memory 90 % free
No other applications running
Internet is perfect
Nothing helps.
I also started a script to check the status of all files (dropbox filestatus xxx) recursively and also there I could not see any not-synced files.
Does someone have an idea, what is going wrong here? Makes it sense to try a Beta version?
Greetings Juergen
System: Kernel: 6.5.0-21-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Is it possible to see which files are syncing based upon the icons of the folders in Finder?
If so try moving the folder/directory out of Dropbox to say desktop, let it sync to clear icon/up to date and then return it the folder. That usually works.
Hi Nancy, please not at the bottom the blue-sync icon, which stays very long and please notice, that nemo shows all green. Would it make sense to go back to the release-train? If yes, what is the best way?
Thanks for the screenshot, JM2024! When saying that youāve rebooted (in your first post), are you talking about the Dropbox app or your device, in general?
Iād also like you to right click on your local Dropbox folder directly, go to its Properties and send me one more screenshot of what you see there. The performance of the Dropbox app may decline after syncing 300k files, so Iād like to make sure thatās not the case here.
Right. Maybe someone can give me a hint how to go on. I can wait for a bug-fix or new beta-version or take a released version or can do with the Dropbox-support some tests together....Please let me know.
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Hi, I have a silly problem.
\n
If I change a small file on my Linux machine, the dropbox-icon will get blue and will show \"Syncing\" for multiple days.
\n
After a really long time it is going grey again.
\n
What makes me wondering is, that if I go into nemo and look for the sync-status-icons, really everything is green.
\n
And, also the changes can be seen on other devices. (so the file was synced)
\n
\n
I already checked, that I am not syncing any hard/soft-links and that I do not have any strange characters in the filenames. I rebooted several time and already unlinked/linked the whole Notebook. CPU < 5%
\n
\n
Memory 90 % free
\n
No other applications running
\n
Internet is perfect
\n
\n
Nothing helps.
\n
I also started a script to check the status of all files (dropbox filestatus xxx) recursively and also there I could not see any not-synced files.
\n
Does someone have an idea, what is going wrong here? Makes it sense to try a Beta version?
Greetings Juergen
System: Kernel: 6.5.0-21-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
If I change a small file on my Linux machine, the dropbox-icon will get blue and will show \"Syncing\" for multiple days.
\n
After a really long time it is going grey again.
\n
What makes me wondering is, that if I go into nemo and look for the sync-status-icons, really everything is green.
\n
And, also the changes can be seen on other devices. (so the file was synced)
\n
\n
I already checked, that I am not syncing any hard/soft-links and that I do not have any strange characters in the filenames. I rebooted several time and already unlinked/linked the whole Notebook. CPU < 5%
\n
\n
Memory 90 % free
\n
No other applications running
\n
Internet is perfect
\n
\n
Nothing helps.
\n
I also started a script to check the status of all files (dropbox filestatus xxx) recursively and also there I could not see any not-synced files.
\n
Does someone have an idea, what is going wrong here? Makes it sense to try a Beta version?
Greetings Juergen
System: Kernel: 6.5.0-21-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
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From what you mention, it looks like your Dropbox app is already running the beta app version.
\n
\n
However, can you send me a couple of screenshots of what you see exactly on your end?
\n
\n
That'll help me guide you from there.
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Hi Nancy, please not at the bottom the blue-sync icon, which stays very long and please notice, that nemo shows all green. Would it make sense to go back to the release-train? If yes, what is the best way?
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Thanks for the screenshot, JM2024! When saying that youāve rebooted (in your first post), are you talking about the Dropbox app or your device, in general?
\n
\n
Iād also like you to right click on your local Dropbox folder directly, go to its Properties and send me one more screenshot of what you see there. The performance of the Dropbox app may decline after syncing 300k files, so Iād like to make sure thatās not the case here.
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Right. Maybe someone can give me a hint how to go on. I can wait for a bug-fix or new beta-version or take a released version or can do with the Dropbox-support some tests together....Please let me know.
Version Dropbox v194.3.6258 is working more better.
For me the problem is solved.
Thankyou
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Dropbox Staff
