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Forum Discussion
Sync-Problem: Linux Mint 21.3 and Dropbox v194.3.6224
Hi, I have a silly problem.
If I change a small file on my Linux machine, the dropbox-icon will get blue and will show "Syncing" for multiple days.
After a really long time it is going grey again.
What makes me wondering is, that if I go into nemo and look for the sync-status-icons, really everything is green.
And, also the changes can be seen on other devices. (so the file was synced)
I already checked, that I am not syncing any hard/soft-links and that I do not have any strange characters in the filenames. I rebooted several time and already unlinked/linked the whole Notebook.
CPU < 5%
- Memory 90 % free
- No other applications running
- Internet is perfect
Nothing helps.
I also started a script to check the status of all files (dropbox filestatus xxx) recursively and also there I could not see any not-synced files.
Does someone have an idea, what is going wrong here?
Makes it sense to try a Beta version?
Greetings
Juergen
System:
Kernel: 6.5.0-21-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33
wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
Type: Desktop System: ASUS product: N/A v: N/A serial: <superuser required>
Mobo: ASUSTeK model: ROG STRIX Z790-E GAMING WIFI v: Rev 1.xx serial: <superuser required>
UEFI: American Megatrends v: 0703 date: 11/01/2022
CPU:
Info: 16-core (8-mt/8-st) model: 13th Gen Intel Core i7-13700K bits: 64 type: MST AMCP
smt: enabled arch: N/A rev: 1 cache: L1: 1.4 MiB L2: 24 MiB L3: 30 MiB
Version Dropbox v194.3.6258 is working more better.
For me the problem is solved.
Thankyou
Hi Nancy,
please not at the bottom the blue-sync icon, which stays very long and please notice, that nemo shows all green.
Would it make sense to go back to the release-train? If yes, what is the best way?- Nancy
Dropbox Staff
Thanks for the screenshot, JM2024! When saying that you’ve rebooted (in your first post), are you talking about the Dropbox app or your device, in general?
I’d also like you to right click on your local Dropbox folder directly, go to its Properties and send me one more screenshot of what you see there. The performance of the Dropbox app may decline after syncing 300k files, so I’d like to make sure that’s not the case here.
Probably related to this same bug: https://www.dropboxforum.com/t5/Apps-and-Installations/Latest-Dropbox-Beta-194-3-6189-is-constantly-in-Syncing-state/m-p/752880
Right. Maybe someone can give me a hint how to go on.
I can wait for a bug-fix or new beta-version or take a released version or can do with the Dropbox-support some tests together....Please let me know.
