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vacmmc's avatar
vacmmc
Explorer | Level 3
4 months ago

I saved some folders to online-only but now I can't see them on my computer

Hello, I somehow saved some folders to online only... but I cannot see them on my desktop app.  When I click on them in dropbox online it doesn't give me the option to put them back on my desktop...
Desktop
desktop app
Sync and upload
Syncing
vacmmc's avatar
vacmmc
Explorer | Level 3
I'm so sorry that I am not sure. I downloaded the app. It then told me to select what I wanted for online only. It said I would still be able to see the folder on my desktop but the folders I selected I can only see online and so I can only add to them online as well.
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Thanks for the additional information vacmmc - much appreciated.

 

May I ask if you're running the desktop app at the moment?

 

If so, could you take a look at your menu bar/system tray and let us know the app's status and version? 

  • vacmmc's avatar
    vacmmc
    Explorer | Level 3
    4 months ago

    the task manager says I am using 38% of my disc. But my C drive says it is using almost all of the disc.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago

      Could you send us a screenshot of where you're spotting the discrepancy so that we can have a visual too vacmmc ?

       

      Also, did you check the app's status in your system tray to see if it's still syncing or 'up to date'? 

      • vacmmc's avatar
        vacmmc
        Explorer | Level 3
        4 months ago

        I thank you as it was resolved. I didn't know I had to wait a while.
        But I am still lost as to how to make my few folders that are online only that I cannot see on my desktop. I have right clicked on them but there isn't a sync option or a make available off line option. 

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