Create, upload, and share
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I'd like to know why the whole system of sharing has been removed with the introduction of Dropbox Backup.
My workflow has completely been destroyed.
Previously (Before Monterey and Dropbox Backup) I could share all folders directly from my Documents to clients. I have had this workflow in place for a year or so now. Now I'm hearing that this has been completely removed. I can't even access the folders in my browser because it keeps switching over to Dropbox Backup instead of the regular Dropbox site.
From what I read if I want it to work as before I need to create a new folder inside my Dropbox folder instead of in the Folder that is connected to Backup. This would mean I have to duplicate every folder on my drive instead of just being able to share directly.
This was working perfectly for over a year to just turn off this feature without notifying anyone is crazy. I literally can't work right not.
There are folders on my drive that are shared and I can't access basic sharing features because dropbox won't even allow me to access them in the regular Dropbox browser client.
I hope this can be resolved urgently otherwise I will have to look into a new provider for my cloud-based storage.
"Send a Copy" definitely doesn't fix the problem for me. I want people to retain access to the folder I share without having to send them a zip file they have to download every time a change is made.
PLEASE bring this back. This feature was what made Dropbox work for my workflow. Sending clients a zip file to download isn't acceptable, nor is duplicating all the files I want to share. This is very frustrating. We don['t need to be coddled. Your users are capable of deciding which files to share without sharing access to our entire hard drive.
For me "Send a Copy" feature doesn't work at all because it has a limit of 2 GB.
I used to share my files directly from my backup disk to people I collaborate with. As soon as I finished a project, it got uploaded to Dropbox automatically and I could then send it to others. But, since Dropbox Backup came into existence, this option got removed (for as far I know). It was one of the key reasons why I enjoyed working with Dropbox. Is there now another way to share a link? If so, I haven't figured it out yet.
Thanks for reaching out to us, @Hugo Jobse.
We appreciate your feedback here.
This is very important to us, so I'll make sure to pass your comments along to our team.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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I have the same issue and it's so infuriating that I'm just going to move to a different file service. What an absolute joke and a complete failure to actually consider what your paying subscribers need/want. What is the point of automatically uploading your files and then not being able to USE THEM..... EPIC FAIL
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