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Forum Discussion

guthrie's avatar
guthrie
Helpful | Level 5
3 months ago

I have edit permissions on some folders but I'm getting an error editing or renaming files

I have a set of folders which were shared with me. The owner gave me edit permissions, and tried to give me all possible permissions - but I cannot edit or rename or change any of the files. From t...
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Shared Folders
  • guthrie's avatar
    guthrie
    2 months ago

    The owner went through all of the shared ID names and again indicated edit permissions, and then it worked.

    Not sure what the issue was, but seems resolved - sorry for all the trouble, thanks for all the suggestions.

guthrie's avatar
guthrie
Helpful | Level 5

Great , thank you .

(PM: I didn't get any email...)

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey guthrie, I can see that Megan did send you an email, so can you double-check your email account for an email that would be entitled "Dropbox Community Support - Follow Up"?

 

Make sure you're checking the address associated with your Community profile, which is the one associated with the Dropbox account you're signed into here.

  • guthrie's avatar
    guthrie
    Helpful | Level 5
    3 months ago

    Thanks - but a mystery(!).

     

    No such email received, several with notifications (tagged), badges, and login notices, so all coming to my same account - but nothing else.

    ??

    Are there PMs allowed here (Private messages)?

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      I’m afraid not, guthrie. Did you also check your spam folder for the email?

      • grguthrie's avatar
        grguthrie
        Explorer | Level 3
        2 months ago
        Yep.

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