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Forum Discussion
chalizay
5 months agoExplorer | Level 3
I don't see an option to make my files online-only on my Windows desktop app
Hello
I have just installed Dropbox v200.4.7134 on Windows 11 Pro 23H2. I have Dropbox Plus.
In the app preferences there is no Smart Sync option. My drive is smaller than my Dropbox spac...
- 5 months ago
Hi chalizay, did you install the Dropbox desktop application with admin privileges, as you mentioned you have a company device with high security?
chalizay
Explorer | Level 3
I don't have any sync icons appearing at all
Nancy
5 months agoDropbox Staff
If you check the syncing status of your Dropbox app this way, what does it report?
- chalizay5 months agoExplorer | Level 3
It says 'Your files are up to date'.
The files successfully sync/update when
1) I add a new folder to selective sync or
2) add a new file to a folder in my finder
So sync is working in both directions
- Jay5 months agoDropbox Staff
Hi chalizay, did you install the Dropbox desktop application with admin privileges, as you mentioned you have a company device with high security?
- chalizay2 months agoExplorer | Level 3
Hello - just to update. We re-installed the Dropbox app on the admin account rather than my user profile and now everything works as needed.
Thanks to the team for your help!
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