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Forum Discussion
Ethan Miller
2 years agoNew member | Level 2
I can't see the Excel updates of my client
Right now, I'm working with a Client who uses Dropbox for her excel spreadsheets and I've never been a fan. She requires me to make changes in the Excel file she has in her Dropbox and I am doing jus...
- 2 years ago
NB141 wrote:
You need Office 365 and Onedrive/Sharepoint…..
You can actually do that with Dropbox easily as well.
Ethan Miller wrote:
That's the thing, were not editing it locally. We're both using the Web Version and we both edit the file at different times.
It sounds like you each have your own copy of the file. How was the file shared with you? Was it via a Shared Link and you saved it to your Dropbox, or did they invite you to join a shared folder?
If it's the former, then you accessed a view/download-only link and saved a separate copy of the file to your account. In this case, neither of you will ever see the other's updates because you're each editing a different file.
If they invite you to a shared folder, the folder will be added to your account and any changes either of you make in the folder will be synced. Additionally, if you both open the same Excel file from a shared folder on the Dropbox website, you'll both be able to edit the file in real time.
NB141
Collaborator | Level 8
You need Office 365 and Onedrive/Sharepoint….. I know you said she doesn’t want to change but Dropbox isn’t the problem or the solution.
Ethan Miller
2 years agoNew member | Level 2
I suggested her the same thing. But the client is not willing to listen.
Do you know what could be causing this?
- NB1412 years agoCollaborator | Level 8
I think when you’re editing the file it’s copied / downloaded to the local pc as a .tmp file and when saved uploaded back to the shared folder hence you both are making you own versions overwriting each other … Normally on a shared local user/ drive the file when editing becomes a read only preventing a second person editing… guessing Dropbox work differently hopefully that makes sense
- Ethan Miller2 years agoNew member | Level 2
That's the thing, were not editing it locally. We're both using the Web Version and we both edit the file at different times.
- Rich2 years agoSuper User II
NB141 wrote:
You need Office 365 and Onedrive/Sharepoint…..
You can actually do that with Dropbox easily as well.
Ethan Miller wrote:
That's the thing, were not editing it locally. We're both using the Web Version and we both edit the file at different times.
It sounds like you each have your own copy of the file. How was the file shared with you? Was it via a Shared Link and you saved it to your Dropbox, or did they invite you to join a shared folder?
If it's the former, then you accessed a view/download-only link and saved a separate copy of the file to your account. In this case, neither of you will ever see the other's updates because you're each editing a different file.
If they invite you to a shared folder, the folder will be added to your account and any changes either of you make in the folder will be synced. Additionally, if you both open the same Excel file from a shared folder on the Dropbox website, you'll both be able to edit the file in real time.
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